This Privacy Policy describes how Metachor Solutions 202103076905 (PG0508748-H), collects, uses and handles your Personal Data in accordance with the Personal Data Protection Act 2010 of Malaysia. We value your privacy and are committed to the protection of your Personal Data when you use this Site. 

“Personal Data” refers to information about you such as your name, address, telephone number, bank account information or any other information that may identify you. 

By using, you consent to the collection of your Personal Data by Metachor Solutions and its related services. This Policy does not apply to the practices of third parties that we do not own or control, includling any third party services you may access through this Site.


Personal Data that we collect

Provided by you
We may receive and store any information you enter on our Site or provide to us in any other way. The personal data collected may include your full name, mobile phone number, email address, postal address, debit/credit card or other payment information, personalised messages and any other information that is necessary for us to fulfil your order.

Collected by us
In addition to Personal Data that you provide us directly, we may collect Personal Data from time to time from a variety of sources, including without limitation, from the cookies* used by our Site.

*A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


What we use your personal data for

We only use and process your Personal Data for purposes relating to services and for the other business activities of Metachor Solutions including without limitation:

  • To assess and process your request for our services and products;
  • To communicate with you (including for troubleshooting purposes or customer support);
  • To carry out market analysis and research, and customer profiling to gauge market trends;
  • Or internal administrative purposes;
  • To send you information, updates or other materials on our products or services, upcoming events or promotions which may interest you; and
  • To provide information to regulatory and governmental authorities or other persons in compliance with its obligations under law.


How we protect your information

Metachor Solutions is committed to maintaining the security of your personal information. Save as set out below, we do not sell or rent, and does not otherwise share your Personal Data with any third party.

We engage other companies, service providers and individuals to perform certain functions on its behalf and to administer and give effect to commercial transactions via Consequently, we may provide access to or disclose your Personal Data to such persons as those listed below (not exhaustive):

  • Banks and financial institutions (including credit card payment processors);
  • Professional advisors and external auditors;
  • Regulatory and governmental authorities to comply with legal and governmental requirements.

The Site may contain links to other sites. Metachor Solutions is not responsible for the privacy policies and/or practices on other sites. When linking to another site you should read the privacy policy stated on that site. This Policy only governs information collected on this Site.


Withdrawing or limiting consent

If you choose not to furnish any mandatory Personal Data requested or wish to withdraw your consent or significantly limit the processing of your Personal Data, you agree that (notwithstanding any agreement between you and us) we shall be entitled to cease the provision of any products or services to you. When you do so, you acknowledge that Metachor Solutions will not be liable for any losses which you suffer as a result of your own action.


Revisions to the Policy

Metachor Solutions reserves the right to modify, update or amend this Policy from time to time. If there is any revision, it will be posted on this Site and/or other means of communication deemed suitable by us. By continuing to use this Site, you signify your acceptance of such modifications, updates or amendments. 


Contact us

For any questions relating to your personal data or about our Policy, you can contact us at